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I've received a faulty item

Posted on November 22 2016

In the unlikely event you have received a defective item, please contact us immediately with the following information:  

  • Your order number
  • Which item is damaged
  • A description
  • Photographic evidence

 

Proof of damage will need to be verified by a member of the support team,otherwise we cannot action a refund, credit or exchange.

Once we've received the above information, we will work quickly and efficiently to ensure the problem is rectified. 

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